1. General Information

By placing an order on prm4u.com, you automatically agree to the terms outlined below, regardless of whether you have read them.
We reserve the right to modify these terms without prior notice. We recommend checking this section regularly to stay informed about current rules.
You agree to use prm4u.com in compliance with the terms and conditions of the social media platforms for which the services are ordered (e.g., YouTube, Instagram, Telegram, etc.). We are not responsible for any consequences arising from violations of these platforms' rules.
Service prices are subject to change without prior notice. The current pricing is always available on the website.
We aim to meet the specified delivery timelines; however, delays may occur due to factors such as system load, platform updates, or other technical issues. In such cases, we will make every effort to complete the order as quickly as possible.
In certain situations, we reserve the right to adjust the type of service provided if necessary to fulfill the order.

2. Disclaimer of Liability

prm4u.com is not responsible for any losses incurred as a result of using our services.
We do not guarantee protection against account suspensions, content removal, or other penalties imposed by social media platforms. The client is solely responsible for adhering to their rules.
We have no control over algorithm changes or technical failures on social media platforms that may impact the execution of ordered services.

3. Commitments

In the event of delays or technical difficulties, we strive to complete the order. If a service is not delivered within the specified timeframe, you may contact support, and we will evaluate the possibility of compensation.
Refunds are available only if the order has not been initiated or if the service cannot be provided due to our fault.
If an order is already in progress, refunds may be considered on a case-by-case basis, but we ensure transparency and prioritize customer satisfaction.

4. Services

prm4u.com offers promotional services for various social media platforms, including Telegram, YouTube, Instagram, and others, to boost content visibility and engagement.
It is prohibited to use prm4u.com to upload or promote content that violates the rules of social media platforms (e.g., explicit content, prohibited goods, violence-related materials, etc.).
We do not guarantee that 100% of the accounts engaged through our services will have profile pictures, complete descriptions, or posted content, though we strive to maintain the highest possible quality.
If your account or post had over 100,000 followers, likes, or views prior to ordering services, refill protection does not apply, even if a refill guarantee service was purchased. This is due to the inability to determine the cause of follower, like, or view loss.

5. Refund Policy

By making a payment on prm4u.com, you agree that once the transaction is successfully completed, you will not file disputes or claims with payment systems or aggregators.
Refunds for orders are only possible to the same payment method used for the transaction (e.g., bank card, e-wallet, etc.).
Refund requests must be submitted within 3 days from the date of the order or balance top-up.
If suspicious or fraudulent activity is detected, the account may be blocked without the option for a refund.
Refunds are processed only upon user request through prm4u.com support, with each case reviewed individually.
Funds will be returned to the user’s specified payment system within 10 business days.
prm4u.com is not responsible for fees charged by payment systems or aggregators but will inform users of potential withdrawal fees.

6. Privacy Policy

We respect your privacy and employ modern data protection technologies. However, during the service process, some data may need to be shared with third parties.
By placing an order on prm4u.com, you consent to our Privacy Policy and Terms of Use. We reserve the right to amend this policy without prior notice.

Data Collection

We may collect the following information to process orders and ensure the service operates properly:

• Name
• Company name (if applicable)
• Social media username
• Email address
• Phone number
• Browsing history and user preferences (used for service optimization via cookies)

Cookies and Their Use

Cookies are small text files stored on your device by websites to enhance performance and provide a personalized experience.
We do not collect personal data through cookies. However, some cookies may be transferred to your device by third parties, for which prm4u.com is not responsible.
You can disable cookies in your browser settings by choosing one of the following options:

• Disable cookies entirely
• Allow only specific cookies
• Receive notifications when cookies are being installed

Data Security

Only prm4u.com employees who require the information to operate the service have access to it.
We use SSL encryption to safeguard payment data. However, prm4u.com is not liable for data breaches beyond our reasonable control.

Changes to the Privacy Policy

prm4u.com reserves the right to modify, amend, or update this Privacy Policy at any time without prior notice. The updated version takes effect immediately upon posting on the website.